Demographic Information

The Associate Identity Request Form (A.I.R. Form) is used to validate information about a user from a Kaleida Health Partner. When the A.I.R. form is received, CyberSecurity will submit the request to the Partners Organization Approver for approval and to the Kaleida Health Manager for approval. Upon approval, the user will receive a Kaleida Health "Associate" number. The “Associate” number will entitle the user to certain resources within Kaleida Health.

AIR Requests have to go through the following steps in order to be approved to access Kaleida Health systems.

Step 1: Organization Approval - your company manager has to approve the request.
Estimated Timeframe 1 - 14 days depending on time taken to approve request.

Step 2: Kaleida Manager Approval - an individual or point of contact who you work with at Kaleida Health has to approve your access request.
Estimated Timeframe 1 - 14 days depending on time taken to approve request.

Step 3: After these steps have been completed, the request will be sent to our Human Resouces system for processing.
Estimated Timeframe 1 - 2 days.

We are diligintly working to process AIR Requests as quick as we can but at any point in the approval process we may have to verify demographic information which could result in longer processing times in order to fully approve access.

If you need assistance, please contact the Kaleida Health the Service Desk at (716) 859-7777.